Frequently asked questions about Badge List's pricing.
How much do private groups cost?
Pricing information for private groups is available here: http://badgelist.com/pricing
What happens to my badges if I cancel my paid subscription?
If you ever decide to cancel your paid subscription your closed group will go into an inactive mode. You will no longer be able to create new badges or award existing badges to new users. Badge learners will no longer be able to submit new evidence. But all existing badges and evidence will remain online forever. You will be able to revive your group at any time by selecting a new plan.
Can I switch between plans?
You can switch between Badge List plans at any time by editing your group. You will be charged for the new group cost minus any prorated amount left on your previous plan.
Can I switch between an open and closed group?
You are able to switch your group back and forth between open and closed at any time. Switching from an open group to a closed group requires selecting a subscription plan. Switching from a closed group to an open group will cancel your current subscription and will cause any "private" badges and requirements to be moved to "secret" instead. (Since that privacy level is not available in open groups.)
When will my credit card by charged?
You are required to enter in a credit card in order to create a closed group (or in order to change an open group to a closed group). Your 2 week free trial begins the moment you select your subscription plan and save the group. You may see an immediate zero dollar charge on your account as part of the credit card verification process, but your credit card will not be charged with a non-zero amount until the 2 week trial is complete. You will receive a heads up email a few days before the trial is set to expire. After that your credit card will be charged monthly (or yearly, depending on your plan) on the same day as the initial charge.
If my organization needs multiple private groups do I have to pay separately for each one? What are sub-groups?
Some Badge List plans include a feature called "sub-groups" which allow you to create a limited number of child groups underneath your organization's primary group. This allows you to have multiple categories of badges with different URLs and permissions without having to pay multiple times. Creation of these sub-groups currently requires our assistance, send an email firstname.lastname@example.org
to get instructions.
Is my credit card information secure?
Rest assured that your credit card is secure. Badge List encrypts all traffic between you and our servers with HTTPS. But all payment information, including your credit card number, is actually stored by our payment provider Stripe (https://stripe.com/help/security
). Your credit card details are never stored on Badge List's servers.
Still have questions? Email us at email@example.com or check out the general #FAQ