Amanda Wolfe

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LMAS wanted to know where animals were coming from, but there was no standardized way of obtaining that information.

  • November 12, 2018 at 12:01 PM
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Because LMAS takes animals from all over the county and circumstances from each intake are different it was difficult to pin down where each animal originated. For owner surrenders, it is possible to use the owners address in the person profile, but for strays they could be found anywhere in the county. Not only was identifying the location a problem, but different employees were using different formats to enter locations from addresses to cross streets. We utilized an unused field in chameleon and created an SOP to standardize not only where the information was entered in the software, but the format as well.