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Use the wisdom of the crowd to learn something new about Louisville.


Charles Helms


Awarded badge on September 24, 2018

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Use crowdsourcing in a project

Evidence visible to public
Provide a one paragraph write about how you used crowdsourcing in a project and what you learned. Defined as: "The practice of obtaining information or input into a task or project by enlisting the services of a large number of people, either paid or unpaid, typically via the Internet." More Info

As part of the Global Cities Initiative "Global Identity Project" Jeanine Duncliffe and I have collected input from several public events

We have used the data we gathered to inform a "narrative matrix" of identity elements for Louisville. This has included both long form interviews with people from several industries (including Louisville CVB and Sports Commission, along with corporate and community partners) and short-format responses at public events (Festivals, etc). 

I categorized the short form responses to generate word clouds for a working group session a few weeks ago. Major elements included concepts like "Family, home, kindness, compassion"

Collected public input for the Brookings Global Cities Initiative--Global Identity Project

As an extension of Louisville's partnership with the Brookings Institution, Louisville Forward is participating in the Global Identity Project. The goal of the project is to identify a distinctive identity for the city of Louisville that can used to inform and coordinate marketing and promotional efforts across the full range of Louisville's economic, governmental, and civil society sectors. 

Our process for identifying that identity has been multifaceted and has relied on public input throughout. Examples include focus groups ("Advisory Group") that have discussed aspects of the project in great detail, public outreach (setting up tables at community events to elicit spontaneous input), and small group sessions to do deep dives on narrow elements requiring further understanding. 

In addition to participation in all advisory group and public outreach sessions to date, I also organized and executed a public outreach session in tandem with Develop Louisville's 18th Street re-alignment/9th Street redesign public outreach. Follow up included tabulating and producing visualizations of the responses.